Need help?Help Center GuestsBackBackCoronavirus (COVID-19) updateGeneralHostsGuestsMessagingReviewsTrust and SafetyInvite a friendGuestsGuestsWhy can Homestay.com deactivate my account? How do I create a guest account?How can I contact a host? See More 10 articlesBooking a homestayUsing the map to find the perfect homestayHow do I search for listings?How do I use search filters?See More 10 articlesPricing and FeesWhat does the price include?Why is the price on the booking page different to the price on the search results?Can I book and pay for meals on Homestay.com e.g. Half board, packed lunch, evening meal?See More 6 articlesPaying for your homestayWhat if I have been asked to pay a downpayment / deposit before I view a property?What if I am contacted by a Host before I make a booking on Homestay.com asking me to transfer money? What if I have booked an apartment on Homestay.com and have been asked to transfer payment? See More 9 articlesChanging or cancelling a homestayWhat is the cancellation policy?What should I do if I wish to extend my stay with my host?Can I change or cancel long term booking?See More 8 articlesYour homestayWhere can I find my itinerary of my homestay?How can I prepare myself as a guest?What if I can't contact my host? See More 11 articlesWe're here to help!If you have a question we haven't answered, get in touch at email@example.com.