It was a great experience for me and my 8 year-old boy. On the first day, we were received by Vicki who is a warm person and she immediately made us feel at home. She showed us to our room which was very clean and tidy. The best part is the bed which is so comfy, my boy and I slept so well. She also gave us a quick tour around the house - the living room is spacious, the kitchen is well equipped, the bathroom is clean. My boy loves taking baths in the bath tub. Vicki is very helpful, and she provided us with plenty of information on places to go, with maps and brochures. I am deeply grateful to her for her patience and kindness she has shown towards my boy who is very active and can be naughty. It feels like I am staying with a friend. I will want to come back and stay with her again on my future trips to Melbourne and will definitely recommend my friends and relatives to stay with her if they do visit Melbourne.