Be careful with your reservation at this Casa; we had a written reservation made at the end of our first stay at the Casa itself, written in their Book. When we came back at ten pm after a 7-hour bus ride two weeks later we were told there was no place because another couple had taken our room because they were going to stay 3 nights and we only one... We were taken to another Casa with different standards of comfort for same price. Too tired to walk and search for a better Casa...we took the room, unhappy. Maybe this unacceptable situation is due to the fact that Isabel doesn't live in her Casa but in Spain which doesn't work well with her employees who try to make things work from the Casa in Havana. However, these employees do their jobs well when it comes to caring for their guests. Casa is lovely and well located!