Is there an approval process after completing my profile?

Yes. Once you have completed your profile, we aim to review the profile within 48 hours and either contact you to let you know we need a bit more information, or approve the profile and set your listing live. 

We go through this approval to ensure a number of things: 

  • The property is a legitimate property 
  • There is a profile picture of the host who is living in the property
  • It's actually a homestay that you are listing and not a business
  • There are photos of the room with the bed visible so that guests know what they are trying to book (we always look for additional photos and email the host advising to add as many photos of the property as required)
  • The verification status on the account
  • The map has been set to the correct location
  • There is a description and some house rules detailed within the listing

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