How can I report if something is wrong after I get to the homestay?

We believe that most issues are solved quickly when you reach out to your host and work things out together. Giving your host the chance to fix an issue is the best way to make sure you're satisfied and can continue on with your reservation as planned.

If you're having issues contacting your host directly you can contact us and we'll contact your host to investigate on your behalf.

We're here to help!

If you have a question we haven't answered, get in touch at

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