How will I get paid?

For those hosts availing of our Standard payment option, the guest pays a 15% booking fee (maximum fee of 250 $£€) that is added on the accommodation total for each booking online, and it is retained by Homestay.com. You’ll receive the price of the stay directly from the guest on arrival. The rates that you have entered on your host account will be exactly what you will receive.

You should include in your homestay profile how you would like to be paid, for instance by bank transfer, cash, PayPal or another payment method. We also recommend that you communicate with your guests after the booking is made and prior to their arrival and confirm your preferred payment method with them.

 

Deposit Payment Option

Some hosts (depending on your country and currency) can avail of our Deposit payment option. If you sign up to this option, guests must pay 25% of the price of the stay and the 15% booking fee (maximum fee of 250 $£€) to confirm the booking. This 25% deposit payment is paid to you 2 business days after the scheduled arrival date. Please note that if this is your first time using this option, your 1st payment working on this model will be processed 7 days after guest check-in, and all subsequent payments will be processed 2 days after guest check-in.

The time it takes for the funds to arrive in your account depends on your bank. There is a small host service fee (3% of deposit/minimum charge 1 $£€) for availing of this option to cover the transaction fees (credit card fees, bank transfer fees and currency conversion fees). This fee will be automatically deducted from the payment made to you. The payments are made via a third party service provider, Payoneer.

Please note with either payment option selected you can still request guests to make a full or part payment in advance of arrival. These payments should be made by bank transfer or PayPal at your agreed time with the guest. You must include this on your homestay profile along with your cancellation conditions. The guest must be fully aware of this before they complete the booking online.


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If you have a question we haven't answered, get in touch at support@homestay.com.

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