How do I view and reply to messages from potential guests?

If you have your mobile phone verified in your profile, you'll receive a notification by SMS showing that you have a request or message. To check the request please access your account click on this link www.homestay.com or check your email box that you had registered in your homestay.com account.

You can review the requested dates and exchange messages about your availability with the guest by clicking on the links in the emails or logging directly into your account. Once you are happy to accommodate the guest, just click ‘Yes, I'm Available’ and the guest can complete the booking online through Homestay.com. You will receive confirmation of this once they have booked. You should reply to messages and confirm you're available as quickly as possible to ensure the guest can then secure their booking in your homestay.


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If you have a question we haven't answered, get in touch at support@homestay.com.

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