The location of the flat is good. I need 30 minutes walk to the city center. I meet Juliet just once when I arrive and she gives my keys. She was nice. I also met her daughter for a short time. So I did not speak with them a lot but that was ok with me and I know that if I need some help they will help me. The bed was not really clean. I find a lot of hairs on my bed when I arrive. Also the kitchen was not really the cleanest place. The room next to my room is daughter room and she listens to music very loud and long in the night. The bathroom was ok and the flat was also nice warm.